Service? What Service?
Yeah, I’m from the country. In fact, one of the reasons I’m down here in Bris-Vegas has to do with another small town, but more on that later, when I have more official news.
But I’m essentially a small town girl. Sure, I love shopping in the city. The convenience of having everything at my fingertips. Or at least a car/train trip. But I also love knowing the people serving me at the donut shop. Or supermarket. Or bottle shop. Seeing them each day week, catching up, getting the latest gossip news.
As if it wasn’t bad enough I have to pack my own groceries in the green bags half the time, now they have self-service checkouts. Don’t get me wrong, I actually see the benefit of these, and I have used them in the past. What I don’t like is being forced to use them.
I went to the supermarket last night to get some nappies. As I approached the only register open (as opposed to the eight self-service registers, I was directed to a self service machine by a staff memeber. Now, I don’t know about you, but travelling for two days, with a 5 month old baby, at 8pm at night, the last thing I want to do is negotiate new technology that I’ve neither used before, or have any idea about. So after a brief argument with the machine, a young fellow took pity on me and did it all for me.
Am I alone in this? I certainly want the option of self-service for the days when no human should be allowed within ten feet of me (trust me, they do happen!), but for the most part, especially as a stay-at-home-mum with a young baby, I just want to communicate with someone over the age of 5, who can discuss things like the weather without asking “Is it windy today Mum?”. Sometimes the only person over the age of 5 I talk to during the day is the girl/guy on the register at the supermarket when I dash out at 8pm after the kids are asleep to stock up on chocolate bread and wine milk.
Of course, self-service checkouts are a long way off in my town. After tonight all I can say is thank heavens for that!
. Well, that’s one birthday sorted.
