Welcome to Civilization
…. but no, you can’t have the internet.
That’s right ladies and gentlemen, no internet for Kin.
This is suburbia for heavens sake. 3 schools and a university within walking distance. 350sqm blocks of land. Thousands of people. Thousands of people apparently unable to get internet.
I kind of had an idea this might be a problem, but not the straight out “no” answer I got from….. TELSTRA!
In the end we have 3 excuses reasons so far: we have a shared line (what we have to share a phone line? what is this? a third world country?), we are too far from the exchance (except my father is further away and he has internet, as do both our neighbours) and something to do with rims which may be able to be fixed (similar problem to what we had in the last house, apparently).
So, on the off chance that only the 3rd one of those excuses reasons is actually the case, we’re pursuing that option at this stage, however that will take up to 8 weeks, so I’m not holding my breath. Our only other option, apparently, is wireless, for which Telstra want to charge me $130 a month for the priveledge of downloading 10gig a month. Considering my last plan (through someone else) was $50 a month for 50gig, I’m thinking that’s a crap deal.
There are other options, like for the same price Telstra was offering I could download 40gig and be using a local company, but I am strongly objecting to paying more than double what my neighbour is for the same service for no good reason.
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That just sucks. Big time. and I’d be ticked too.
You know what annoys me most though - Telstra justify their higher prices by reminding you that you are paying for a ‘premium service’ that will get you better customer service and you don’t. Cos they are shit.
Go straight to the ombusman with this. Each time u contact Telstra or them record the time and who you are speaking to and make a point to say this is a follow up call or it just goes as a new issue and goes on the bottom of the list.
It’s all part of Telstra’s not so sneaky plan for world dominance. Don’t take this lying down. fight them. (just don’t ask me how, I’ve got no idea)
Ah I hear your pain… we have super crappy amazingly expensive with a tiny download limit wireless because we can’t even get dial-up…. oh but don’t you know we live ‘rural and remote’… which is actually closer to Melbourne CBD than half of the eastern suburbs…. Tesltra sucks
We’re with TPG and they’re really good…